Question 1

Who are the reviewers?

Accepted Answer

Working UI/UX designers, product designers, and design-adjacent product folks. Every reviewer in our pool completes a portfolio and critique review before they can pick up paid tests. You can filter further by design specialty, device, or region at campaign setup.

Question 2

How do you vet designers?

Accepted Answer

Every reviewer applies with a portfolio (Dribbble, Behance, or a live site) plus a short critique of a real product. We manually review both before approving them for paid tests. Reviewers who submit low-effort or off-brief feedback lose access to higher-tier campaigns.

Question 3

How do you make sure feedback is high quality?

Accepted Answer

Every completed test is reviewed against the campaign brief before it counts. Low-effort responses (one-word answers, silent videos, filler screenshots) are rejected and the reviewer isn't paid for that submission. Reviewers build a reputation score that unlocks higher-paying tests over time.

Question 4

How fast will I get results?

Accepted Answer

Most projects are delivered within a few days of kickoff. Rush timelines are available on request — mention it in your quote.

Question 5

Can I have reviewers sign an NDA?

Accepted Answer

Yes — you can attach an NDA to any campaign for unreleased products. Reviewers must accept it before they can see the test details.

Question 6

How do reviewers get paid?

Accepted Answer

Reviewers are paid per completed and approved test, on a recurring payout schedule. We handle collection from companies and distribution to reviewers.

Question 7

What if a reviewer's feedback isn't useful?

Accepted Answer

You can reject a submission during the review window. Rejected submissions don't count toward your paid total, and we'll top up your campaign with a replacement reviewer.

Question 8

Do you support mobile app testing?

Accepted Answer

Yes. Reviewers can install iOS or Android apps via TestFlight, Firebase App Distribution, Play Store internal testing, or direct APK/IPA when applicable.

Question 9

How is EyesOnDeck different from UserTesting or Userlytics?

Accepted Answer

Two big differences: our reviewer pool is curated UI/UX designers rather than a general panel, and it's pay-per-test with no subscription. You can also mix video, screenshots, and written feedback in a single campaign instead of paying for one fixed format.

Common questions.